About Chatie

Chatie is a multi-tenant SaaS customer service platform that unifies messaging channels into a single inbox.

We support LINE, Facebook Messenger, Instagram, WhatsApp, Email, and Web Chat. Our AI-powered auto-reply system, backed by a customizable knowledge base, helps your team respond faster and more consistently.

With MCP (Model Context Protocol) integration, your AI assistant can connect to external tools and services to provide real-time information to customers — from order status to appointment availability.

Our Mission

We believe every business deserves a world-class customer service experience. Chatie makes it possible by bringing all your conversations together and empowering your team with AI that actually understands your business.